Shipping Policy
Overview
This Shipping Policy describes how we handle the processing and delivery of physical goods. We prioritize prompt, secure delivery with transparent communication throughout.
Order Management
Orders are handled during regular business hours upon payment confirmation. Higher demand or holidays may cause slight delays. Any significant delays will be communicated promptly.
Shipping Choices
We collaborate with reliable couriers and postal services for dependable delivery and tracking. Available shipping options are based on your location.
Estimated Delivery Time
Delivery times fluctuate by destination. Domestic deliveries generally take 5–14 business days, while international shipments may require 10–21 business days.
Shipping Restrictions
Certain areas may have import restrictions or delivery limitations. Customers should ensure their addresses are precise and deliverable.
Handling Lost or Damaged Orders
If your order is lost or damaged, contact us immediately. We will collaborate with the courier to find the best solution, potentially offering a replacement or refund.
Customs Duties and Taxes
International orders may incur customs duties or taxes as set by local authorities. These are the recipient's responsibility.
Delivery Confirmation
Once a courier confirms delivery to the provided address, responsibility transfers to the recipient.
Policy Revisions
We may update this Shipping Policy periodically. Changes will be posted on this page.